Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail, Hermes or UK Mail, depending on the weight and size of the parcel.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.

Due to warranty issues within the industry, we are currently unable to offer shipping of Garden Machinery outside South Wales. We will sell outside this area, but it is strictly collection only, and the warranty is back-to-base. There is no option in the shopping cart other than "Collect from JGM", but if you live in South Wales and would like to discuss delivery options, feel free to contact us on 01269 845222.